Privacy Policy

Effective Date: 3/3/25
Website: [https://apex-res.com]
Contact: robmendi@gmail.com | (951) 590-3548

1. Introduction

Apex Real Estate Services (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website, services, and SMS messaging programs.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect the following types of information when you interact with us:

Personal Information: Name, phone number, email address, and property interests.
Property Information: Details about properties you own, are interested in, or inquire about.
Communication Data: Messages exchanged through calls, emails, or text messaging programs.
Website Usage Data: IP addresses, browser type, and pages visited for analytics purposes.

3. How We Use Your Information

We use your information for the following purposes:

Providing real estate brokerage services for commercial and residential properties.
Responding to inquiries and requests.
Sending updates on properties, appointments, and market insights.
Notifying you about promotional offers, open houses, and events (with your consent).
Improving our website, services, and client experience.
Complying with legal obligations.

4. SMS Messaging & Communications

By opting into our SMS services, you agree to receive messages related to real estate updates, property alerts, appointment reminders, and other service-related communications.

Message Frequency: Varies based on interactions.
Opt-Out Instructions: You can cancel the SMS service at any time by texting “STOP” to the shortcode. After sending “STOP,” we will confirm your opt-out status via SMS, and you will no longer receive messages from us.
Help Instructions: If you need assistance, reply with “HELP” or contact us at [Insert Support Email or Phone Number].
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Message & Data Rates: May apply based on your mobile plan.

5. How We Protect Your Information

We implement industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6. How We Share Your Information

We do not sell, rent, or share your personal information for marketing purposes.

We may share your information in the following limited cases:

With Service Providers: We may use third-party providers to assist in real estate transactions, customer service, and SMS messaging services.
Legal Compliance: If required by law, court order, or to protect our legal rights.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

7. Your Rights & Choices

You have the right to:

Access, update, or correct your personal information.
Opt out of marketing communications at any time.
Request the deletion of your data, subject to legal and business retention requirements.

To exercise these rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any information.